Refund policy

We want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect product, please contact us and we will be happy to assist you.

Eligibility for Returns:
You may request a return within 7 days of receiving your order if the product is damaged, defective, or incorrect.

The product must be unused and in its original condition and packaging.

Damaged or Incorrect Products:
If your order arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery. Please provide your order number and clear photos or videos of the product.

Refunds:
Once your return request is approved and the product is received or the issue is verified, we will process your refund. Refunds will be issued to the original payment method where applicable.

Non-Returnable Items:
Products that have been used, damaged after delivery, or returned without their original packaging may not be eligible for a return or refund.

Return Shipping:
If the return is due to a damaged, defective, or incorrect product, we may provide instructions for the return. For other reasons, return shipping costs may be the customer’s responsibility.

Order Cancellation:
Cancellation requests must be made before the order is shipped. Once an order has been shipped, cancellation may not be possible.

Contact Us:
For any questions regarding returns or refunds, please contact our customer support team with your order number and details of the issue.